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Individuals/short stays:
Reservation policy: confirmation by fax, mail or e-mail with a credit card number, expiration date and security code to guarantee the reservation
Cancellation policy: reservations must be cancelled 7 days in advance of the arrival date. In the event of a no-show or a cancellation in breach of this policy, 50% of the booking will be charged with a minimum amount of one night. During the stay, if you leave earlier than previously booked, the whole stay will be charged.
Groups/long terms:
Reservation policy: 30% deposit when booking, total payment of the stay 15 days before arrival date, Cancellation policy: - from 30 to 15 days before arrival date, we retain the 30% deposit - less than 15 days before arrival date, we charge the whole stay
During the stay, if you leave earlier than previously booked, the whole stay will be charged.
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